Plus partner
D.TAILS
Accepting new clients
5.0
(22)
Partner since September 2013
Contact information
Primary location
Copenhagen N, Denmark
Supported locations
Denmark, Sweden, Norway, Finland
Languages
English, Swedish, Norwegian
About
Business description
No need for fancy intros: We're a genuine team doing things right. Having run e-commerce businesses, we only offer advice we'd follow ourselves. Focus? Real results, strong bottom line. Specializing in B2B and complex B2C solutions, prioritizing effectiveness above all
Other services
Checkout upgrade, Email marketing, Headless commerce, Ongoing website management, POS setup and migration, Product and collection setup
Industries
Business to business (B2B), Clothing and fashion, Home and garden, Jewelry and accessories
Featured work
All our cases
We love ambitious customers. Those who dare to rethink what they have. Because they trust that we know what we’re talking about. Read our cases, to understand why you should have called us already yesterday. Psst - currently, all our cases are written in Danish.View featured work
B2B for the high performing fashion brand ROSEMUNDE
Rosemunde, a Scandinavian fashion company founded in 2004, is known for its iconic silk top and a commitment to daily luxury. Their partnership with D.TAILS/Shopify has empowered B2B customer inspiration through tailored user journeys, automation of tasks, process efficiency, and flexible branding and marketing. Sophie Albo, E-commerce Manager, praises D.TAILS for exceeding expectations, enhancingView featured work
International fashion: Next level customer service at LUKSUS BABY
"We've never seen such good results before. Our response times have dropped by 66%, our inquiries have been automated by 45%, and our customer satisfaction has increased by 30%. All thanks to the implementation of customer service system by D.TAILS." — Tanja Munch, Customer Service Manager at LuksusbabyView featured work
Global expansion with FRAMA - a Scandinavian strong furniture brand
"Coming from a fully headless setup, we found ourselves getting stuck in complicated integration tasks, code updates, and lengthy development timelines to execute on the things that matter most to us: delivering great, branded customer experience." – Rhya Johnston-Wallace, Head of Digital, FRAMA.View featured work
Market leader: Global expansion with Shopify Plus - SILVA
"We never knew how much time we would have to spend in order to get the site up and running again. It was just bleeding money. We could never focus on the core business: drive traffic and increase the revenue" – Fredrik Sinander, eCommerce Manager, Silva.View featured work
From Salesforce to Shopify Plus:TROLLBEADS, a Leading Jewelry Company
"We have obtained a strong future-proof solution that is intuitive to use, and with all the different apps, we can move things really quickly. It's a cool way to work!" – Pernille Holt Petersen, e-commerce manager, Trollbeads.View featured work
Rating5.0(22)
Overall rating summary
Ratings based on and
- (21)
- (1)
- (0)
- (0)
- (0)
Reviews
Noyer
Quality of work
5Communication
5Service reviewed: Store build or redesign
Danfilter
Quality of work
5Communication
4We launched our corporate site in two language versions shortly after the launch of three webshops. It was a smaller job, but it played a critical role in the process of changing platforms. D.tails handled the project with minimal need for our help or assistance—easy and smooth
Service reviewed: Store migration
Filterhuset SE
Quality of work
5Communication
5Our Swedish shop is a smaller but crucial part of our online success. Our transition to Shopify involved migrating three language layers from a CMS system to Shopify. Data, content, and all our customers had to come along, and time was limited.. Thanks to D.tails, were technical solutions found that made the work fast and easy. We have successfully gone live with 3 shops within the agreed-upon tim...
Service reviewed: Store migration
Filterhuset NO
Quality of work
5Communication
5Our Norwegian shop ur Norwegian shop is a smaller but crucial part of our online success. Our transition to Shopify involved migrating three language layers from a CMS system to Shopify. Data, content, and all our customers had to come along, and time was limited.. Thanks to D.tails, were technical solutions found that made the work fast and easy. We have successfully gone live with 3 shops within...
Service reviewed: Store migration
Filterhuset
Quality of work
5Communication
5I had heard that D.tails was supposed to be skilled with Shopify, but you never know for sure… We chose them to give our shop a much-needed facelift. After many years in the industry, we didn't just want to change systems; we wanted to restart our online success. We wanted a shop platform that offers more opportunities than limitations and find a partner who understood the possibilities and chall...
Service reviewed: Store migration
Alvilda SE
Quality of work
5Communication
5Service reviewed: Store build or redesign
Alvilda
Quality of work
5Communication
5Service reviewed: Store build or redesign
The Happier
Quality of work
5Communication
5Service reviewed: Store build or redesign
Brdr Simonsen
Quality of work
5Communication
5We had an amazing journey together - and fun as well. They made an amazing shop, and helped us with all the necessary priorities. We are looking forward to make a kick ass store and invest further in the nearest future.
Brogaarden
Quality of work
5Communication
5Every person in dtails are amazing to what they do. We have been working together for a few years now and a have nothing to complain about. They are very kind and always finding a solution to our problems.
Service reviewed: Email marketing